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Why Unified Communications and Why Cisco?

83% of enterprise respondents are evaluating, piloting or implementing Unified Communication (UC) solutions primarily because of their ability to improve business processes and employee communications. Most enterprises have plans for Unified Communications solutions. The main applications being pursued are Unified Messaging (integrated voice, email and Instant Messaging) and Conferencing (audio, video and web). Also important is Presence - the ability to identify a co-worker's status.

Unified Communications facilitates collaboration within work groups, across cross-functional teams and with external organisations - suppliers, partners and customers. Read a report featuring findings by Gartner, IDC,Yankee Group and others, by clicking here.

 

Cisco Dynamic Configuration tool enables online configuration of Cisco products and offers detailed compatibility information and intelligent feedback to streamline the ordering process. Use the help links to the right or start a configuration below.

The Small business configuration tool will allow you to select your Cisco UC500 communications solutions products in an easy to use, plain English dynamic questionnaire. At Westcon we understand the need to provide a complete solution so you will find that your UC500 solution will also include an an Emerson Uninterruptible Power Supply (UPS) and custom-made racking as well as options for GN Netcom Headsets and even installation services.

Design Zone for Unified Communications: Enhance business productivity and agility by creating a unified workspace encompassing every combination of applications, devices, networks, and operating systems. Cisco Validated Designs Cisco Validated Designs consist of systems and solutions that are developed, tested, and documented to facilitate faster, more reliable, and more predictable deployments. Cisco Validated Designs are documented in three formats: Design Guides, System Assurance Guides, and Application Deployment Guides.

Cisco Partner Education Connection: The primary learning source for Cisco Channel Partners. The PEC provides training on products, tools, and solutions. It helps partners retain their Cisco partnership status by mapping out training curriculums required for Career Certifications and Technology Specializations.

Cisco Partner Pre-Sales (CPP): Partner Helpline is a direct support path for any partner issues, including complete presales technical, and product design assistance.

Cisco Smart Business Communication Systems - Ciscowiki: Ciscowiki provide access to information that is specific to individual countries. This information may cover topics such as localization requirements, PSTN connectivity requirements or suggested product or solution combinations.

Demo Solutions for Partners: Accelerate the sales cycle by delivering a relevant, live customer demonstration whenever and wherever your customer wants to see it. Differentiate your services and knowledge with customized, Cisco Advanced Technology solutions.

Unified Communications - Resources: Use these resources to offer your customers the most effective unified communications solutions for their business networks. Find new ways to boost sales and to more easily keep up with the latest news, programs, promotions, and more.

Unified Communications - Tools: The tools on this page provide a consistent, repeatable approach to utilize when implementing, upgrading, or migrating a technology solution—all provided to effectively help you sell, deliver, and support your customer base.

Planning, Design and Implementation Help Desk: The PDI Help Desk (PDI HD) addresses the need for additional support required by Cisco Unified Communications Specialized Partners in the complex tasks of Planning, Design and Implementation (PDI) of Unified Communications and Unified Contact Center solutions.

Quote Builder: Welcome to Quote Builder, a quick, solution-based quoting application for account managers (specialized partners and Cisco). Quote Builder helps you quickly build a validated solution for single and multiple office locations based on customer requirements.

ANZ Case Studies: For a range of Cisco ANZ Case Studies around IP Telephony.

 

Contact

Janet Chen Chow

Product Manager

02 9432 1057

janet.chenchow@westcongroup.com.au

Updated 30-Jul-2009